Interactive Learning Experience | Customer Education | 3D Visualization
Project Overview: Designed an interactive how-to experience that helped customers complete home improvement projects by providing clear, step-by-step guidance using products they purchased.
The Challenge:Customers needed an easier way to understand how to use products effectively and complete small home improvement projects. The company wanted to create an engaging experience that increased customer confidence while encouraging continued product engagement.
Learning Solution: Collaborated with home improvement professionals to develop storyboards for step-by-step project tutorials. Created 3D hardware models in Autodesk Maya, rendered assets for web delivery, and designed an intuitive interface that guided users through each stage of the project.
Instructional Design Approach:
- Transformed expert knowledge into simple, actionable learning steps
- Designed task-based instruction focused on real-world application
- Used visual demonstrations to reduce complexity and improve understanding
- Created an interactive experience that supported self-paced learning
Results:
- Increased customer engagement through an interactive learning experience
- Helped customers confidently complete projects using purchased products
- Supported customer satisfaction and repeat product engagement
Tools & Development: Autodesk Maya | 3D Modeling | Interactive Design | Storyboarding | User Experience Design
