Performance Support | Job Aid Design | Visual Communication
Project Overview: Designed a quick-reference job aid to help employees navigate a new Workday financial and HR system by providing essential information in a clear, accessible format.
The Challenge: A large employee population needed support transitioning to a new Workday system. Traditional training materials risked overwhelming users with too much information and made it difficult to quickly find answers during daily tasks.
Learning Solution: Designed a one-page quick tip guide that organized key Workday functions into an easy-to-scan visual resource. Applied principles of information design, visual hierarchy, and spatial organization to help employees quickly locate and understand critical information.
Instructional Design Approach:
- Applied performance support strategies to provide just-in-time learning
- Simplified complex information into actionable steps
- Used visual hierarchy, icons, typography, and layout to improve usability
- Designed for quick reference during real-world job tasks
Results:
- Provided employees with an accessible resource for completing common Workday tasks
- Reduced confusion during system adoption
- Supported faster access to information and improved user confidence
Tools & Development: Adobe InDesign | Visual Design | Job Aid Development | Information Architecture
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